Industries
Dari scale-up SaaS hingga jaringan distribusi nasional, kami memadukan talenta, SOP, dan otomasi yang cocok dengan regulasi dan pelanggan Indonesia.
RMA Solusi tailors Humanee pods to match your industry cadence: whether you are moving millions of orders or operating in tightly regulated sectors, we bring the right people, process playbooks, and automation to help you grow.
Product support desks, trust & safety investigation, subscription billing reconciliation, and QA automation for SaaS and platform companies.
Catalog enrichment, omnichannel order management, last-mile coordination, and aftersales care for national retailers.
KYC, lending back-office, collections analytics, and compliance documentation desks with rigorous audit trails.
Driver onboarding, routing optimisation, fleet utilisation analytics, and incident management to protect uptime.
Pods CX multilingual, desk trust & safety, dan billing ops yang terhubung ke pipeline produk Anda.
Katalog, fulfillment, dan aftersales desk dengan guardrail SLA harian dan monitoring stock real-time.
Workforce lapangan, routing support, serta command center kualitas yang siap menskalakan jaringan Anda.
"RMA Solusi transformed our nationwide customer desk in less than six weeks. Humanee gave us clean processes and live visibility that let us scale without losing our brand voice."
"The team designed pods that mirrored our finance structure and automated critical approvals with Supabase. Our leadership now has real-time control of every SLA."
"Our compliance risk dropped significantly after moving to Humanee. RMA Solusi keeps us ahead of regulation changes and manages our documentation seamlessly."
We combine disciplined project management with human-centred change tactics to help teams adopt Humanee confidently. Transparency is built in at every milestone.
We audit your current workflows, stakeholders, and tech stack to map transition readiness and success metrics.
Design blended pods, service catalogues, and Supabase data models to automate approvals and reporting.
Execute training, parallel runs, and SLA tracking with transparent dashboards tuned to your leadership cadence.
Quarterly business reviews and improvement labs keep your management layer adaptive as your business grows.
