Operational mastery
Every pod is led by certified project managers and supported with quality coaches to ensure predictable delivery.
Company
Humanee: partner operasi human-centered untuk Indonesia
Kami adalah tim people operations, CX, dan produktivitas yang dibangun oleh RMA Solusi. Fokus kami adalah menciptakan pengalaman kerja yang mulus bagi karyawan dan pelanggan Anda.
Our company profile
RMA Solusi delivers management services anchored in trust, technology, and talent.
Founded in Jakarta, RMA Solusi has spent the past two years helping Indonesian businesses transform the way they run finance, people, and customer operations. Humanee is our modern management platform blending curated talent with real-time analytics.
Headquarters
Jakarta, Indonesia
Team footprint
Specialists across Java, Sumatra, and Sulawesi supporting national brands.
Engagement model
Strategic management pods with transparent pricing, quarterly business reviews, and innovation roadmaps.
People-first design
We invest in learning labs, knowledge retention, and engagement rituals to keep your teams energised.
Data and automation
Supabase gives us the backbone to automate approvals, surface insights, and maintain security standards.
Prinsip kolaborasi Humanee
Human-first
Setiap SOP dan otomasi dirancang agar mempermudah pekerjaan talenta Anda, bukan menggantikannya.
Data aware
Dashboard Supabase dan telemetry real-time memastikan keputusan diambil berdasarkan insight, bukan intuisi semata.
Regulation ready
Compliance desk kami menjaga kepatuhan lokal mulai dari tenaga kerja, pajak, hingga perlindungan data.
A repeatable journey from discovery to continuous optimisation.
We combine disciplined project management with human-centred change tactics to help teams adopt Humanee confidently. Transparency is built in at every milestone.
01
Discover & Align
Weeks 1-2We audit your current workflows, stakeholders, and tech stack to map transition readiness and success metrics.
02
Design Managed Pods
Weeks 2-4Design blended pods, service catalogues, and Supabase data models to automate approvals and reporting.
03
Launch & Stabilise
Weeks 4-8Execute training, parallel runs, and SLA tracking with transparent dashboards tuned to your leadership cadence.
04
Evolve & Optimise
ContinuousQuarterly business reviews and improvement labs keep your management layer adaptive as your business grows.
Leaders trust Humanee to protect and elevate their customer experiences.
"RMA Solusi transformed our nationwide customer desk in less than six weeks. Humanee gave us clean processes and live visibility that let us scale without losing our brand voice."
"The team designed pods that mirrored our finance structure and automated critical approvals with Supabase. Our leadership now has real-time control of every SLA."
"Our compliance risk dropped significantly after moving to Humanee. RMA Solusi keeps us ahead of regulation changes and manages our documentation seamlessly."